Client feedback can be a valuable predictive indicator of the future intentions of a firm’s current client base as well as a method to uncover emerging trends in industries on which the firm is focused…In this month’s Insight, we share some themes from these interviews and the implications for law firms in today’s market.
Many firms these days are focused, rightly, on being client facing and on differentiating themselves from competitors.
In the first, Making the Business Case for Innovation, we argue that innovation is an imperative that cannot be ignored by law firms.
Law firms today are under pressure to grow and evolve, through mergers, organic growth, and in response to client demands.
Certainly over recent years there has been a strong focus in all types of organizations, law firms included, in developing and then harnessing the power of a shared purpose.
