As we begin 2018 it is a good time to reflect on the past year and anticipate the coming year.
Useful lessons can be learned from traditional change management approaches.
Over a decade ago, corporate and law firm strategists developed 5 and even 10 year strategic plans. Yet years of disruptive change have rendered stagnant 5-10 year plans ineffectual.
We sometimes hear firms express surprise that competitors are able to offer similar services at significantly lower prices than they are able to offer.
Many firms these days are focused, rightly, on being client facing and on differentiating themselves from competitors.